Поток Чарджбэк и типы транзакций

Описание: Чарджбэк terms

MasterCard Чарджбэк Guide

Чарджбэк Flow

participant MasterCard participant Acquirer participant Issuer activate Issuer "Acquirer" -> "Issuer": First Presentment - 7 days "Acquirer" //-- "Issuer": Retrieval request activate Acquirer "Acquirer" --> "Issuer": Исполнение запроса на получение deactivate Acquirer "Issuer" -> "Acquirer": Сhargeback deactivate Issuer activate Acquirer "Acquirer" -> "Issuer": Second Presentment deactivate Acquirer activate Issuer "Issuer" -> "Acquirer": Arbitration Чарджбэк deactivate Issuer activate Acquirer Acquirer -> MasterCard: ARBITRATION deactivate Acquirer

Чарджбэк Stages

Visa Чарджбэк Guide

Чарджбэк Flow

participant Acquirer participant Issuer participant VISA activate Issuer "Acquirer" -> "Issuer": First Presentment - 6 days "Acquirer" //-- "Issuer": Retrieval request activate Acquirer "Acquirer" --> "Issuer": Исполнение запроса на получение deactivate Acquirer "Issuer" -> "Acquirer": Сhargeback deactivate Issuer activate Acquirer "Acquirer" -> "Issuer": Representment deactivate Acquirer activate Issuer "Acquirer" //-- "Issuer": Prearbitration attempt activate Acquirer "Acquirer" --> "Issuer": Prearbitration response deactivate Acquirer Issuer -> VISA: ARBITRATION deactivate Issuer

Чарджбэк Stages

* 30 дней применяются, если не было попытки prearbitration

Visa Compliance Guide

Чарджбэк Stages